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EcholoN - mIT solutions GmbH

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Other Services (except Public Administration)

15 Jan 2026

EcholoN Knowledge Base

EcholoN Knowledge Base is an integral part of the EcholoN service management platform that systematically captures and structures knowledge and makes it accessi

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EcholoN - mIT solutions GmbH
19 Dec 2025

EcholoN CMDB (Configuration Management Database)

EcholoN CMDB (Configuration Management Database) is the central information and control tool within the EcholoN service management suite. As a central database,

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EcholoN - mIT solutions GmbH
18 Dec 2025

Service Management Software

EcholoN Service Management is the comprehensive solution for the end-to-end organization, control, and optimization of all service-related processes across depa

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EcholoN - mIT solutions GmbH
13 Oct 2025

Customer Service & Customer Support

EcholoN Customer Service bundles all central functions for efficient customer support, after-sales, and service processes - across channels, digitally, and in a

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EcholoN - mIT solutions GmbH
27 Aug 2025

EcholoN CMMS Maintenance Software

EcholoN CMMS (Maintenance Software) is a modular, no-code platform that efficiently plans, controls, and automates the maintenance, repair, and inspection of yo

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EcholoN - mIT solutions GmbH
09 Jul 2025

Measure customer satisfaction (CSAT)

Measuring customer satisfaction is an important factor for the long-term success of a company. EcholoN's blog article highlights the Customer Satisfaction Score

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EcholoN - mIT solutions GmbH
09 Jul 2025

Field service management (FSM)

EcholoN Field Service Management (FSM) supports your technicians in the field with a sophisticated, browser- and app-based solution – online and offline. Whethe

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EcholoN - mIT solutions GmbH
09 Jul 2025

IT Service Management (ITSM)

EcholoN IT Service Management (ITSM) is a modular platform for the efficient control, automation and optimisation of all IT service processes in companies. The

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EcholoN - mIT solutions GmbH