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EcholoN – The modular service management platform for your entire organisation

EcholoN is much more than a classic help desk or ITSM solution - it is a powerful, scalable framework for holistic enterprise service management. Developed and continuously refined by mIT solutions GmbH, EcholoN helps organisations map all service-oriented processes centrally, efficiently and transparently.

Thanks to its modular structure, EcholoN adapts precisely to the requirements of different departments and industries - from IT and customer service to facility, field and quality management.

EcholoN solutions

A wide range of applications – one solution, many possibilities

EcholoN covers a broad spectrum of service processes and can be flexibly configured – without any programming. These include, among others:

IT Service Management (ITSM)

With ITIL-compliant processes such as incident, problem, change and knowledge management. Optionally includes CMDB for comprehensive infrastructure transparency.

Field service management (FSM)

Planning, control and mobile support for service technicians in the field – also available offline with app support.

Customer and service management

Consistent processing and documentation of all customer enquiries – across all channels via web, email, telephone or app.

Quality and process management

Integrated action and audit management for continuous process optimisation in accordance with ISO 9001 or other standards.

Business Continuity Management (BCM)

Resilience to disruptions through structured risk analysis, emergency planning and recovery strategies – ideal for regulated industries.

Self-service portals

Intuitive web portals for employees, customers or partners – including automated workflows and status tracking.Flexible, future-proof, hybrid deployment

Whether as a cloud, on-premises or hybrid scenario, EcholoN can be seamlessly integrated into existing system landscapes. Numerous interfaces, including to Active Directory, SAP, monitoring tools and CRM systems, enable networked, end-to-end process mapping.

The modular design ensures investment security: EcholoN grows with your requirements – thanks to easy expandability and editions that can be migrated without data loss.

Webdesign Agentur ist ein professionelles und innovatives Unternehmen, das sich auf modernes, leistungsstarkes und zielorientiertes Webdesign spezialisiert hat. Als erfahrene Webdesign Agentur unterstützen wir Unternehmen dabei, eine starke digitale Präsenz aufzubauen und ihre Marke online klar zu positionieren. Unser Fokus liegt auf der Entwicklung individueller Websites, die nicht nur visuell überzeugen, sondern auch funktional, benutzerfreundlich und suchmaschinenoptimiert sind.

Wir verstehen, dass jede Marke einzigartig ist. Deshalb entwickelt unsere Webdesign Agentur maßgeschneiderte Lösungen, die exakt auf die Ziele, Zielgruppen und Branchenanforderungen unserer Kunden abgestimmt sind. Von klaren Unternehmenswebsites über Conversion-starke Landingpages bis hin zu responsiven Designs – wir kombinieren Kreativität mit technischer Präzision.

Unsere Leistungen gehen weit über reines Design hinaus. Die Webdesign Agentur legt großen Wert auf Ladegeschwindigkeit, mobile Optimierung, klare Benutzerführung und moderne UI/UX-Standards. Dadurch entstehen Websites, die Vertrauen schaffen, Besucher binden und messbare Ergebnisse liefern. Gleichzeitig achten wir auf eine saubere Struktur, die langfristiges Wachstum und einfache Erweiterungen ermöglicht.

Transparenz, Zuverlässigkeit und Qualität stehen im Mittelpunkt unserer Arbeit. Als Webdesign Agentur begleiten wir unsere Kunden von der ersten Idee über die Konzeption bis hin zur Umsetzung und laufenden Optimierung. Unser Ziel ist es, digitale Lösungen zu schaffen, die nicht nur heute überzeugen, sondern auch langfristig erfolgreich sind. Mit strategischem Denken, technischem Know-how und einem klaren Blick für Design ist die Webdesign Agentur der richtige Partner für nachhaltigen Online-Erfolg.   

Assignment Help Germany is the greatest choice for students in a range of fields who require help with their assignments. Assignment Help Germany have a team of skilled academic writers from different disciplines. Whether you need help with writing CIPD assignments, marketing projects, they have experts in every field.

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Find out more under advertising technology.

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Munich Limo Service is a leading provider of Limousinenservice München, offering luxury transportation across Germany. We specialize in executive limousine services and high-end chauffeur-driven car hire at competitive rates. Known for our exceptional customer service, we ensure a smooth, comfortable, and stylish travel experience for both business and leisure travelers.

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Rheinwunder GmbH: Your Online Marketing Partner from Bonn

Specializing in SEO, SEA, content creation, and web analytics, Rheinwunder delivers data-driven strategies for enhanced reach and revenue. As a certified partner, the agency offers customized solutions for digital marketing success, blending technical expertise and creative innovation.