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EcholoN - Enterprise Application Framework for Digital Business Processes and Line-of-Business Applications

EcholoN is an enterprise software platform developed by mIT solutions GmbH in Germany. It combines proven business solutions and process templates with the flexibility to implement company-specific processes and individual line-of-business applications on a shared technical foundation.

Organizations can start with established EcholoN solutions for areas such as Enterprise Service Management (ESM), IT Service Management (ITSM), Customer Service, Field Service and Quality Management, adapt them to their requirements, and extend the platform step by step with additional applications.

At the core is the EcholoN Enterprise Application Framework. It provides reusable components for data and information structures, users and roles, workflows and automation, user interfaces, business logic and integrations. Existing ERP, CRM, SAP, monitoring and other business systems can be connected through APIs, interfaces, web services and connectors.

EcholoN supports different levels of configuration and development on one platform:

• No-Code for visual configuration of forms, workflows, data structures and rules

• Low-Code for extended business logic and automation

• Pro-Code for custom modules, integrations and line-of-business applications

This approach combines the structured starting point of standard software with the adaptability of an application platform. Companies do not have to introduce a separate isolated tool for every new process, but can reuse common data, roles, workflows, integrations and platform components across applications.

More than 400 customers use EcholoN in enterprise environments. The platform is designed for organizations that want to digitize, connect and continuously develop business processes and applications on a sustainable technical foundation.

One platform. Proven solutions. Custom applications.

mIT solutions GmbH – Software Manufacturer for Digital Business Processes and Enterprise Applications

mIT solutions GmbH is an owner-managed German software company founded in 1994 and the manufacturer of EcholoN, an enterprise software platform for digital business processes and line-of-business applications.

We support organizations in designing, digitizing and continuously developing business processes – from proven standard solutions to company-specific applications. Our approach combines software development, process expertise, consulting, implementation and integration on a shared technological foundation.

At the center of our portfolio is the EcholoN Enterprise Application Framework. It enables companies to use established solutions and process templates while retaining the flexibility to adapt processes and implement individual line-of-business applications.

Typical areas of application include Enterprise Service Management (ESM), IT Service Management (ITSM), Customer Service, Field Service, maintenance, Quality and Compliance Management, workflow automation and company-specific business processes.

EcholoN connects processes, data, users, roles, workflows and applications across organizational boundaries. Existing systems such as ERP, SAP, CRM and other enterprise applications can be integrated through interfaces, APIs, web services and connectors.

mIT solutions accompanies customers from requirements analysis and solution design through implementation and integration to ongoing operation and further development. Depending on requirements, EcholoN can be operated on-premises, in the cloud/SaaS or as a managed service.

Today, more than 400 customers use EcholoN. Long-term customer relationships, continuous product development and the ability to evolve solutions as requirements change are central to our approach.

mIT solutions develops the technology. EcholoN provides the platform. Together, they create sustainable solutions for digital business processes and enterprise applications.